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How to Be a Motivational Manager

 

[ Buy this book ] I S THIS WHAT YOU CALL FEEDBACK?‘You little b*****d. What kind of job do you call this? You’ve made a complete f*****g mess of these clips. Get them fixed you useless little b*****d and I need them today!’These were some of the first words I heard on the first day of my working life... [ Read More ]

About the Author

Alan Fairweather - Alan Fairweather, The Motivation Doctor, has for the past thirteen years been turning 'adequate' managers and team leaders into consistent top performers. After a successful career as a manager he founded his business in 1993. Based in Edinburgh, UK he works with people and organisations in consulting, speaking and running training programmes in the UK and Asia. He specialises in how to motivate people at work so that they deliver business results.

 

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1.Tough enough to care
IS THIS WHAT YOU CALL FEEDBACK?; THE FACTS SPEAK FOR THEMSELVES; WHY DON’T WE DO IT WELL?; SUCCESSFUL MANAGERS DON’T MAKE IT HARD; HOW TO WIN THE CHAMPIONSHIP;

2.The Five Factors of Success
START THINKING IN A DIFFERENT WAY; THE FIVE FACTORS OF SUCCESS; FACTOR 1 – MIND CONTROL; FACTOR 2 – BELIEF; FACTOR 3 – ENERGY; FACTOR 4 – RAPPORT; FACTOR 5 – COURAGE; YOU CAN’T MAKE PEOPLE WHAT THEY’RE NOT;

3.Pick the right people
KNOW WHAT YOU’RE LOOKING FOR; WHAT YOU’RE REALLY, REALLY LOOKING FOR; SEND FOR THE FAMOUS FIVE; BEFORE THE INTERVIEW; THE INTERVIEW PROCESS;

4.Spend some quality time
WHY DO IT?; CHALLENGES TO TEAM QUALITY TIME; ACKNOWLEDGEMENT; HOW TO DO IT; DEALING WITH CONCERNS; CONCLUSION;

5.Two types of feedback
HOW DO YOU FEEL ABOUT FEEDBACK?; HOW DOES EVERYONE ELSE FEEL?; KEEP IT SIMPLE; CONFIRMING FEEDBACK; PRODUCTIVE FEEDBACK; WHAT TO DO WHEN ONE OF THE TEAM ISN’T PERFORMING WELL; THE WAY TO COACH; HOW TO MAKE FEEDBACK EFFECTIVE;

6.Be a Believer
GET SOMEONE ELSE TO DO YOUR WORK; WHY USE EMPOWERMENT?; UNLEASH THE POWER; LET PEOPLE KNOW WHAT’S HAPPENING; LEAVE THEM ALONE; DECIDE THE BOUNDARIES; ACCOUNTABLE AND RESPONSIBLE; WHAT YOU EXPECT IS WHAT YOU GET;

7.Power Listening
THE EARLY DAYS; SEVENTEEN BARRIERS TO EFFECTIVE LISTENING; BENEFITS OF LISTENING; EIGHT STEPS TO POWER LISTENING; THE SECRET LANGUAGE;

8.Problems can be a problem
BE CAREFUL HOW YOU SPEND YOUR TIME; BUSINESS PROBLEMS – PEOPLE PROBLEMS; RECOGNISING PEOPLE PROBLEMS; WHAT KIND OF PROBLEM IS IT?; WHOSE PROBLEM IS IT?;

9.Give Them What They Want
WHAT DO THEY WANT?; THEORY X AND THEORY Y; WHAT ABOUT YOUR MANAGER?; HERTZBERG’S TWO FACTOR THEORY; MASLOW’S HIERARCHY OF NEEDS; FACTORS IN EMPLOYEE MOTIVATION; SUMMING UP;